HookFix Billing and Refund Policy

Plans and pricing

HookFix currently offers a free plan and paid Pro subscriptions. The current Pro pricing is €9/month or €86.40/year, with the yearly plan reflecting a 20% discount from paying monthly for twelve months.

The pricing, billing interval, and plan details shown in the live checkout flow are the final source of truth for the plan you purchase.

Renewal

Paid subscriptions renew automatically at the billing interval you selected unless you cancel before the next renewal date.

Renewal timing, billing history, and payment methods are managed by Stripe.

Cancellation

If billing management is available on your account, you can cancel through the Stripe billing portal linked from the HookFix account area.

When you cancel, your subscription remains active through the end of the current paid period unless Stripe or applicable law requires a different outcome.

Refunds

HookFix does not promise automatic refunds for unused time, non-use, or forgetting to cancel before renewal.

If a billing issue or exceptional situation comes up, contact HookFix support. Refund requests are reviewed manually and may be considered case-by-case, especially during pricing or packaging transition periods.

Billing disputes and payment issues

If a payment fails, renewals and paid access may be interrupted based on the billing state Stripe reports back to HookFix.

If you believe you were charged incorrectly or need billing help, use the HookFix support flow before escalating a charge dispute where possible.

Plan changes and product updates

HookFix may update plan packaging, usage limits, features, or pricing over time. When that happens, the current product, checkout flow, and any updated legal or support disclosures control future purchases and renewals.

HookFix does not offer hidden grandfathered plans, off-platform billing arrangements, or manual unlimited-use exceptions unless those are explicitly provided in writing.

Support contact

For billing questions, cancellation issues, renewal concerns, or refund requests, use the HookFix support flow so your request can be reviewed against the current billing records.